If you’re looking to make a purchase in the Origin store, you may find your order delayed by up to three days. In a post released today on the Dark Age of Camelot website, Broadsword Entertainment warns that new fraud detection tools may flag purchases depending on several variables including number of codes purchased, resulting in the buyer not receiving their code until the next day.
This timeframe is dependant on the number of codes purchased at once as well as other variables. Most players should still receive their codes within 24 hours, however, it would be a good idea to order any new game time codes 72 hours prior to your account subscription ending if you wish to guarantee no subscription downtime.
Any user whose code isn’t delivered after three days is asked to contact EA’s customer support with the phrase “I did not receive my code after making a purchase on the Origin store. My order# is #####.” The news post warns that any other message could cause the email to be diverted to the DAoC crew, who can’t help with such problems.
(Source: Dark Age of Camelot)